HMSA's Supportive Care Program

Navian Hospice Hawaii is proud to offer HMSA’s Supportive Care Program – an extra layer of support to help patients with serious conditions live as fully as possible, while they undergo curative treatment. Studies indicate that high-quality supportive care, also known as palliative care, can result in prolonged life and improved or maintained quality of life. It provides additional services aimed at achieving the best outcomes. Patients can still see their regular physician, go to the ER, and continue to receive curative treatments.

Supportive Care teams will attend to patient’s discomforts (physical, emotional, psychological or spiritual). Our staff is available 24 hours a day, 7 days a week so your patient always has access to someone who knows their circumstance and care plan. Supportive Care works to make sure you stay informed and updated about your patient’s condition and needs.

Who is Eligible?

PPO/HMO members with primary coverage

All Federal & Akamai Advantage members

QUEST members

Navian Hospice Hawaii Supportive Care

Support Services

  • 24-hour on-call nurse and doctor
  • Medical supplies and equipment
  • Incontinence supplies
  • Medications related to symptom management
  • Regular nurse case manager and social worker home visits
  • Emotional and spiritual support
  • Assistance with errands and meal preparations
  • Bathing services
  • Respite services when caregiver needs a break
  • Assistance with benefit applications (Medicaid, VA)
  • Complementary Therapies: massage therapy, art therapy, pet therapy, aromatherapy, and Healing Touch
  • Volunteer companionship

How It Works

Patients who qualify and agree will be enrolled for up to 90 days of Supportive Care services over a 12-month period.

At any point during those 90 days, patients may elect to transition to traditional hospice (if appropriate and qualifications are met) or stop supportive care and return to their usual medical care.

Admission Criteria

  • Carries the diagnosis of a disease, which is active, progressive, and which is likely to convey a greatly reduced life expectancy
  • Have a referral for Supportive Care services by their PCP, treating specialist, or palliative care specialist
  • PPS<=60% or ECOG score>=2
  • Living at home, in a care home, or at a facility at intermediate level of care
  • Cancer Stage 3 or Stage 4
  • Heart Disease
    • CHF NYHA Class IV, OR
    • CHF NYHA Class III, AND
  • Two or more hospitalizations or emergency department visits related to the underlying heart condition in the past six months
  • Pulmonary Disease
    • Disabling dyspnea at rest, poorly or unresponsive to bronchodilators, resulting in decreased functional capacity. eg: bed to chair existence, fatigue, and cough
    • Progression of end stage pulmonary disease, as evidence by increasing visits (two or more) to the emergency room or hospitalizations for pulmonary infections and/or respiratory failure or increasing physician home visits (three or more) in the past six months.
  • Other conditions may qualify with prior approval from HMSA